Privacy Policy
Last Updated: March 2026
1. Introduction
Mentiqo treats user privacy as a fundamental product principle. This Privacy Policy explains how personal data is collected, used, processed, stored, and protected when you access or use the Mentiqo mobile application, website, and services available under the thementiqo.com domain.
This Policy applies to all users, including free users, trial users, and subscription based users.
2. Data Controller
Mentiqo is operated by Inventuna.
Inventuna acts as the data controller responsible for processing personal data under this Privacy Policy.
All privacy related requests and inquiries should be directed to:
info@thementiqo.com
3. Scope
This Privacy Policy applies to all Mentiqo services including:
- Mobile applications
- Web services and websites
- AI generated book summaries
- Podcast and audio features
- User uploaded documents such as PDF files
- Account management and personalization features
- Subscription and payment processes
4. Information We Collect
4.1 Account Information
When creating or managing an account, the following information may be collected:
- Name or nickname
- Email address
- User preferences and interests
- Account settings and profile information
4.2 User Uploaded Content
Users may upload documents such as PDF files in order to use AI powered summarization and analysis features.
Uploaded documents may contain personal or sensitive information depending on the content provided by the user.
Users are responsible for ensuring that they have the legal rights and permissions required to upload and process such documents.
4.3 Usage Data
Mentiqo collects usage related information that helps improve product functionality and reliability, including:
- In application interactions
- Reading duration and listening duration
- Feature usage frequency
- Navigation patterns
- Subscription status and history
4.4 Device and Technical Data
Technical information may be collected automatically when using the services, including:
- IP address
- Device type
- Operating system version
- Application version
- Language settings
- Region settings
4.5 Log and Diagnostic Data
Mentiqo may collect diagnostic and performance related information including:
- Crash reports
- Error logs
- Performance metrics
- System diagnostics
This information is used to monitor application stability and improve service reliability.
4.6 Third Party Login Data
If users sign in using third party authentication providers such as Apple or Google, Mentiqo may receive limited profile information including:
- Name
- Email address
- Account identifier
Mentiqo does not access or store passwords associated with third party accounts.
Mentiqo does not store payment credentials.
5. Cookies and Similar Technologies
Mentiqo websites may use cookies and similar technologies for functionality, analytics, security, and performance optimization.
Cookies may help recognize returning users, understand website usage patterns, and improve user experience.
Users may control cookie settings through their browser preferences.
6. AI Processing and Automated Systems
Mentiqo uses automated systems, including artificial intelligence technologies, to generate summaries, analyze uploaded documents, and provide personalized content.
User uploaded documents are processed solely to provide the requested services.
Uploaded documents:
- Are not used to train public AI models
- Are not shared with other users
- Are not sold or licensed to third parties
AI processing may rely on third party infrastructure providers operating under strict data processing agreements.
Limited internal review may occur only when required for:
- Security monitoring
- Fraud prevention
- Service abuse investigation
- Legal compliance obligations
7. How We Use Personal Data
Personal data is processed for the following purposes:
- Providing and operating Mentiqo services
- Generating AI summaries and personalized content
- Managing user accounts and subscriptions
- Processing subscription payments
- Sending service notifications and updates
- Providing customer support
- Improving product performance and reliability
- Detecting and preventing fraud or misuse
- Complying with applicable legal obligations
8. Legal Basis for Processing
For users located in the European Economic Area and Türkiye, personal data may be processed based on the following legal grounds:
- Performance of a contract when providing services requested by the user
- Legitimate interests related to service improvement, analytics, and security
- Compliance with legal obligations
- User consent where required by applicable law
9. Data Sharing
Personal data may be shared only with trusted third party service providers necessary for operating the services.
These may include:
- Cloud infrastructure providers
- Analytics and monitoring services
- Payment processing providers
- Application distribution platforms such as App Store and Google Play
All service providers are contractually required to process personal data only for the purposes defined by Mentiqo.
Personal data is never sold.
10. International Data Transfers
Personal data may be processed or stored in countries outside the user's country of residence.
Where international data transfers occur, appropriate safeguards are applied in accordance with applicable data protection laws.
11. Data Retention
Personal data is retained only for as long as necessary to:
- Provide and maintain the services
- Maintain account functionality
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
User uploaded documents are stored only for processing and user access purposes.
Uploaded documents may be deleted, anonymized, or permanently removed within a reasonable period unless the user chooses to retain generated outputs.
12. User Rights
Depending on applicable laws, users may have the right to:
- Access their personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Restrict or object to certain processing activities
- Request data portability
- Withdraw previously given consent where applicable
Users may also request permanent account deletion and removal of associated personal data.
Requests related to personal data should be sent to: info@thementiqo.com
13. Children's Privacy
Mentiqo services are not intended for individuals under the age of 16.
Mentiqo does not knowingly collect or process personal data from minors.
If personal data from a minor is identified, appropriate steps will be taken to remove such information.
14. Data Security
Mentiqo implements technical and organizational security measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.
Despite these measures, no system can guarantee absolute security.
15. Data Breach Notification
In the event of a data breach affecting personal data, Mentiqo will take appropriate mitigation steps and notify relevant authorities and affected users where required by applicable law.
16. Changes to This Policy
This Privacy Policy may be updated periodically.
The most current version will always be available on the Mentiqo website and application.
17. Contact Information
All privacy related inquiries and data protection requests should be directed to:
info@thementiqo.com